From the category archives:
You don’t answer my calls, nor do you reply to emails or inquires left on your website’s comments page. I go to your store, and the sales clerk was rude, or unsmiling. I tried contacting the business owner, but he/she doesn’t seem to exist, or I was asked to wait for 47 minutes, listening to [...]
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Strategies for Competitive Advantage in Small Business Your competitive advantage begins when you adapt an internal “can do” attitude which inspires you to go “above and beyond” the call of duty to your customers. But which ones? It may often be forgotten, but every small business owner needs to be aware of the two sets [...]
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Jay Conrad Levinson, brilliant author of the Guerrilla Marketing book series imparted many words of wisdom at the one day Infusionsoft conference in Orlando last week. Rather than gloss over his tips, it makes sense to focus on a couple at a time. The last post focused on making business commitments (particularly to marketing). This [...]
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